Product Design Leader with 15+ years shaping digital products across a wide range of industries. I lead with vision, strategy and craft—turning complexity into clarity for organisations scaling with ambition.

Deep generalist. Strategically focused. Ambiguity thriving. Systems thinking. Force multiplying. Inquisitive. Visionary.

I’m at my best when navigating complexity, connecting dots, and helping others see the bigger picture. Whether zooming out to shape direction or diving in to refine the details, I work fluidly across disciplines to turn vision into traction—and ideas into outcomes.

EXPERIENCE

OmniSci Labs

Product Design Lead

2022—2024

OmniSci Labs is the venture studio of bp, dedicated to developing innovative solutions that drive their transformation toward a greener future, and diversify their revenue streams beyond hydrocarbons.

This was a multi-faceted, player-coach role, requiring hands-on design work, as well as product and design leadership within individual project teams and the wider Venture Studio.

Numan

Product Design Lead

2021—2022

Digital healthcare for men. Numan is an online platform that gives men direct access to medical professionals, pharmaceutical products and the knowledge to make informed decisions about their health.

As a founding Product Designer, I built the foundations of the design discipline, fostered a customer feedback culture, and collaborated across teams to establish strategic alignment and drive growth.

Revolut

Product Design Lead

2021

The financial super-app for those that want more from their money.

Taking my wealth of experience in digital loyalty programs from Yoyo, I shared knowledge and shaped the strategy and experience of Revolut’s new Offers & Rewards features.

Ultimately, I decided to transition out of the role early due to cultural differences, choosing to seek an environment more aligned with my values and working style.

Yoyo

Head of Design

Product Design Lead

2016—2020

Strategically placed at the collision of two industries, FinTech & MarTech, Yoyo enables retailers to build better relationships with their customers. Yoyo’s platform captures payment, tokenises the user’s identity, and builds an omnichannel customer profile, enabling retailers to deliver truly personalised customer experiences.

I oversaw the inception of the design function, through to leading a team of 8 multi-disciplined designers; creating impactful solutions for 5M+ Monthly Active Users and some of the world’s biggest brands.

Freelance

Product Designer

2012—2016

Delivered research, product design, and prototyping for early-stage startups, launching multiple digital products from concept to market release.

Strawberry

Digital Designer

2009—2012

Strawberry is a leading full-service design agency.

Mentored by exceptional creatives & designers, I built upon raw design chops to better understand design process and how to apply my craft; defining client needs, formulating strategy, creative execution and UX.

hello@chatts.design

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